Nov 2021 - KUBRA HQ - iDoxs User Console Release

KUBRA HQ - User Console Release - Dec 2021

KUBRA HQ

KUBRA iMail

Overview

To better support you and ensure you are operating under current Nacha guidelines, KUBRA is releasing a minor enhancement to our user console. This enhancement will provide suggested language that can be leveraged by your customer service representatives (CSRs), when they are adding a recurring ACH profile, or modifying an ACH recurring profile. This is merely suggested language that can be read out by your CSR to confirm the actions they have taken as per your customer’s request.

The suggested language will use dynamic fields to populate the specific values entered by the CSR.

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Release Date

This enhancement will be available in the iDoxs User Console on December 14, 2021.

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KUBRA HQ is a comprehensive suite of applications focused on enhancing experiences for KUBRA clients and the customers you serve. It includes KUBRA billing and payment solutions (KUBRA iDoxs, KUBRA EZ-PAY, KUBRA iMail, and KUBRA PRE-PAY) and customer communication solutions (Notifi, Storm Center, KUBRA IQ, and IncidentWatch).