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Overview

We always work to improve experiences with our products. In response to feedback, the KUBRA EZ-PAY team is expanding guest access to payment features and introducing the functionality to control the capabilities of third-party session recordings. These features are all optional and won’t be available unless you request a specific feature.

The highlights of the release are as follows:

Guest payment features

• Bill View
• AutoPay
• PayByText

Security for session recordings

Please note: Clients must complete the migration to v5.1 before they can implement these features.

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Demonstration

KUBRA U will be hosting an introductory webinar to review and demonstrate the above features. If you cannot attend the live session, please still register as a recording will be made available afterwards.

Wednesday, April 14, 2021, 11:00 a.m. to 12:30 p.m. ET

Guest Payment Enhancements

Guest payment features are available to consumers making a one-time payment and do not require a KUBRA EZ-PAY enrolled account.  

There has been an increasing demand for payment features from guests who don’t wish to create a KUBRA EZ-PAY account but still want added payment flexibility. With this release, we are happy to announce KUBRA EZ-PAY guest access to the following payment features that previously were only available to those with enrolled KUBRA EZ-PAY accounts.

Bill View

With Bill View enabled, guests can view their recent bill from the Account Overview page upon account validation. 

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Please note: In order to support this feature, you will need to be able to load bills into the KUBRA iDoxs Platform.

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AutoPay 

With AutoPay enabled, guests are presented with the option, after a successful payment, to set up automatic payments (AutoPay) for future bills. When you load a bill file with KUBRA, consumers who have this feature activated will have their bill paid automatically by KUBRA EZ-PAY. 

Please note:

• Guests will have the option to set a maximum payment threshold.  
• KUBRA EZ-PAY will use the payment method that was used to make the recent successful payment.
• Guests can easily deactivate AutoPay from the Account Overview page.

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PayByText 

With PayByText enabled, guests are presented with the option, after a successful payment, to pay future bills through text. After activating this feature, the guest will be sent a text when a new bill is due. They can easily respond to the message to make a payment using the payment method included during activation.

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Please note:

• Guests will need to validate their mobile phone number.  
• KUBRA EZ-PAY will use the payment method that was used to make the recent successful payment.
• Guests can easily deactivate PayByText from the Account Overview page.

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Session Recording Controller

If you use a third-party component to execute session recording tasks, the standard KUBRA EZ-PAY flow has been updated to send a masking signal to this recording software when a caller enters a payment account number (PAN), so the sensitive information can’t be recorded by third parties.

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Release Dates

The KUBRA EZ-PAY feature release dates are as follows:

• Bill View — Immediately
• AutoPay — April 18, 2021
• PayByText — April 18, 2021
• Session Recording Controller — Immediately

If you are interested in any of these features, contact your KUBRA representative today!