KUBRA Today
Enhanced SMS in Canada
KUBRA EZ-PAY
KUBRA EZ-PAY

The KUBRA EZ-PAY Canadian Edition will now be supporting an enhanced SMS feature set.  

Highlights:

-  Two-way SMS
-  View and pay account balances
-  Multiple account support
-  Unique phone number per account

In addition to our standard text functionalities in the US, such as commands like “HELP” or “STOP”, we are now introducing a more intuitive back and forth communication between the customer and KUBRA EZ-PAY. This release gives the customer the ability to interact with KUBRA EZ-PAY via SMS without having received a Smart Reminder.

Available commands:

HELP
Provides a help message to the customer
STOP
Disables the Smart Reminder for the account
PAY
Provides the balance and due date of the account
Y (1-10)
Pays the account referenced in the previous message. Eg. “Reply Y to pay $109.18 due 10/12/2016 for Account ending 6027”. 1-10 would be used when there are multiple accounts.

Multiple Account Support
For customers that have multiple accounts for the same biller, KUBRA EZ-PAY will provide the option to “PAY” or “STOP” stop separately for each account. For example, a customer with multiple accounts under the same biller, sends a text message “PAY” to KUBRA EZ-PAY. KUBRA EZ-PAY will respond with “Reply 1 to pay $109.18 due 10/12/2016 for account ending 6027. Reply 2 to pay $45.96 due 10/18/2016 for account ending 6028.”  This same functionality will also apply to the STOP command.

Release details

  • Prod Date:
    This feature will be in production status on August 28th, 2016.
  • Type:
    Automatic - This feature will be available for all applications. There is no implementation required
  • Notes:
    NA